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About Infrastructure Matters

Infrastructure Matters is a consultancy that works on the early stages of major public and private infrastructure projects. We add value to our clients by anticipating and managing political and stakeholder risks, bringing clarity to key political challenges and creating advocacy for major projects. We find solutions, and help deliver the vital infrastructure projects that will shape our future. Our vision is to play a defining role in transformational projects that change the way we move around and connect with each other.

We’re looking for a talented and driven Account Manager to join the growing Infrastructure Matters team. If you have a passion for quality and a proven track record in public affairs or stakeholder engagement, this could be the role for you.

The Account Manager (AM) delivers stakeholder engagement and communications consultancy across a range of infrastructure projects. The AM holds a diverse range of responsibilities on both client and internal/company projects, and works closely with the wider team and also freelancers.

  • The AM is an excellent collaborator with a strong entrepreneurial spirit;
  • They are proactive, not afraid to ask questions and raise ideas, and have the tenacity to go above and beyond;
  • Using their consultancy and/or in-house experience, the AM identifies compelling narratives and opportunities, and drives advocacy with political and business stakeholders.

Duties and responsibilities

  • Demonstrate IM values and behaviours in all ways of working;
  • Deliver impactful campaigns and high quality materials to support client objectives;
  • Manage relationships with senior project stakeholders and clients;
  • Manage relationships with a wide range of external stakeholders such as business leaders, local and national government, special interest groups and local communities;
  • Develop stakeholder mapping, manage stakeholder databases, develop briefing notes and identify potential advocates;
  • Work with a range of technical experts in client teams to understand and translate complex information for a wide range of audiences;
  • Eventually take the lead on client accounts and project manage deliverables, other team members and hours/billing;
  • Work with graphic designers and videographers to bring ideas to life including: infographics, animations, video case studies, presentations, brochures and maps;
  • Work with IM leadership team on a range of corporate materials and projects;
  • Assist in the development of new business pitches and proposals;
  • Monitor Government and Parliament activity relevant to our clients and business development;
  • Research new infrastructure projects and relevant developments in planning policy;
  • Other duties as required to complete the job to a high level of quality.

Candidates should have or demonstrate:

  • High levels of collaboration;
  • Well developed communication skills – both written and spoken;
  • A track record of building and managing relationships;
  • A campaigning mindset;
  • Enthusiasm and an entrepreneurial spirit;
  • A relevant qualification;
  • Comfort in dealing with stakeholders at all levels -  from junior staff to CEOs;
  • Experience in a relevant field and able to translate this into positive outcomes for the team.

Closing date

Applications for this post closed 11:59pm on Friday 19th November 2021