Join the PubAffairs Network

Established in January 2002, PubAffairs is the premier network and leading resource for the public affairs, government relations, policy and communications industry.

The PubAffairs network numbers over 4,000 members and is free to join. PubAffairs operates a general e-Newsletter, as well as a number of other specific group e-Newsletters which are also available to join by completing our registration form.

The PubAffairs e-Newsletters are used to keep members informed about upcoming PubAffairs events and networking opportunities, job vacancies, public affairs news, training courses, stakeholder events, publications, discount offers and other pieces of useful information related to the public affairs and communications industry.

Join the Network

I am recruiting a Stakeholder Engagement Manager (Customers) with an energy business in London. You will:

  • Identify methods to improve transparency and customer input into  key initiatives;
  • Work with Customer Engagement Planning Lead, PMO, program teams and business areas to:
    • develop customer engagement plans for key initiatives;
    • build customer value propositions for key initiatives, working with teams to capture a customer-centric view of key initiatives as part of business cases;
  • Utilise the appropriately selected channels, messaging and forms of engagement to provide customers with transparency around key activities and its decision making;
  • Manage the feedback loop on key initiatives and capturing of inputs and commentary from customers and stakeholders;
  • Ensure customer views are translated for Executive and Board consideration as part of its decision making.

You will have:

  • Experience in planning and capturing and managing internal/external customer feedback;
  • Excellent stakeholder management and communication skills, and the ability to quickly establish strong working relationships with colleagues and partners at all levels;
  • Resilient, with the flexibility to adapt in a fast-paced environment, you will be capable of meeting tight deadlines when under pressure;
  • Individual who can work effectively both independently and in teams;
  • Experience of working with a wide range of internal and external stakeholders all requiring input to strategy development and planning;
  • Willingness to buy into, and help develop, an exciting and ever-changing internal culture and approach to work;
  • Confidence, independence and assertiveness that will keep your work and the business on track to deliver results.

To Apply

Please apply by way of CV to Kas Rothwell by clicking on the Apply button below. When applying please quote the reference ‘132/21/PubAffairs’.

Processes are ongoing, and appointments will be made as soon as suitable candidates are identified and interviewed. You are encouraged to get in touch ASAP.

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Apply online

  • Fill out the short form below and upload your CV.

Closing date

The closing date for applications for this post is 11:59pm on Friday 26th March 2021