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Do you have a sound general knowledge of social policy issues and economics? And a track record of quickly getting up to speed with new policy areas and analysing their importance for defined groups of people and organisational objectives? Then join Shelter as a Policy Manager and you could soon be a key member of a team prides itself on its creation of well-grounded but creative policy that can challenge any think tank.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Part of our Communication, Policy and Campaigns Division, Shelter’s Policy team is responsible for developing  policy on housing and homelessness issues. Grounded in the experience of the people who use Shelter’s services every day, as well as in expert research, the team combines work on short term change in policy and practice at a national and local level with innovative policy development aimed at tackling the root causes of Britain’s housing crisis.  Whatever the challenge however, the central focus of the team’s work remains the same - to maximise its contribution to our core mission of delivering positive change for those in housing need. Are you ready to help deliver that change?

About the Role

A rare opportunity to play a lead role in developing Shelter’s policy programme on key strategic campaigning themes, this varied role will require you to quickly get to grips with the problems faced by the people who come to Shelter every day for help, thus enabling us to swiftly respond to and influence national and local policy. As well as developing innovative and workable proactive policy on the issues that get to the heart of our nation’s long-term housing problems, we’ll rely on you to help build upon the team’s good reputation. You’ll also be responsible for to line managing Policy Officers/Assistant Policy Officers, contributing to team management and development and deputising for the Head of Policy as and when required.

About you

You’ll need experience of developing innovative new policy, grounded in robust evidence and sensitive to public and/or cross-party political attitudes, which delivers positive change. You’ll also need a real passion for ending the housing crisis and the intellectual capacity and curiosity to seek out and develop the best ideas for doing this. Strong political nous and a campaigning mindset are important attributes too, as are the communication and strategic leadership skills it takes to work across an organisation to create real and effective policy changes through successful campaigning. Someone who excels at project scoping and management, engaging with stakeholders and communicating through policy maker events, social and traditional media comes naturally to you too. What’s more, you’re adept at distilling complex arguments to make them clear and understandable, focused on outcomes and able to work across boundaries to build and lead successful campaigns.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Closing date

Applications for this post closed 11:30pm on Wednesday 4th November 2020